Last Updated: August 2026
Kanaf is an emotional support and wellbeing application developed by Qantara Apps Studio.
Kanaf may collect account information, conversation history, session summaries, user preferences, profile information, and technical information necessary to provide, secure, and improve the service.
Information is used to provide conversations, save sessions, personalize the user experience, maintain account security, support application functionality, and improve the quality and reliability of the service.
User data may be stored securely using trusted cloud hosting, authentication, and database service providers. Reasonable technical and organizational measures are used to protect user data from unauthorized access, loss, misuse, or disclosure.
Kanaf retains user account information and associated data only while the account remains active and for as long as reasonably necessary to provide the application's services.
When a user permanently deletes their account, the account and associated personal data are deleted, except where limited retention is required by applicable law, necessary to comply with legal obligations, resolve disputes, prevent fraud or abuse, or protect legal rights.
Users can permanently delete their Kanaf account directly from within the application by following these steps:
Settings → Account → Delete Account
In the Arabic application interface, the path is: الإعدادات ← الحساب ← حذف الحساب.
Before deletion, Kanaf asks the user to confirm the request because the action is permanent and cannot be undone.
Once confirmed, Kanaf permanently deletes the user's authentication account and associated application data, including conversations, saved sessions, session summaries, user preferences, profile information, and other records linked to the account, except where retention is legally required.
After deletion is completed, the user is signed out and locally stored authentication and session data are removed from the device.
If a user experiences difficulty deleting an account, they may request assistance by contacting: hello@qantaraapps.com.
Kanaf does not sell personal information to third parties. Information may be processed by trusted service providers only as necessary to operate, secure, and support the application.
If you choose Google Sign-In, Kanaf receives only the information required for authentication and account management, such as the account identifier, name, and email address made available through Google authentication.
Kanaf provides emotional support, reflection, and wellbeing tools. It is not a medical service and does not replace professional mental health care, diagnosis, treatment, or emergency services.
For questions about this Privacy Policy, account deletion, or personal data, contact:
Email: hello@qantaraapps.com